A County program that ensures families are receiving child abuse prevention support services, an academy that improves patient care through process improvements, and a project that discovered 43 new species that live in Los Angeles took home the prestigious Gold, Silver and Bronze Eagle Awards at the 33rd Annual Productivity and Quality Awards (PQA) ceremony held on October 16th at the Music Center.
These projects were singled out among the “Top 10” and were acknowledged by County Supervisors, department heads, nonprofits and labor partners for being the very best in social service delivery to the County’s 10 million residents. CBS2/KCAL9 news anchor Suzie Suh who served as master of ceremonies noted the programs could result in estimated annual benefits of more than $400 million to the County.
Here are the Top Ten Winners:
The Office of Child Protection from the Executive Office is partnering with Children and Family Services, County Counsel, Mental Health, Registrar-Recorder/County Clerk, and the University of Southern California, Suzanne Dworak-Peck School of Social Work, to ensure families are receiving child abuse prevention support services in “Moving Families from the Hotline to a Helpline”.
“Family Reunification Housing Subsidy” by the Department of Children and Family Services, helps parents find housing, and keeps children with their parents and away from foster care.
The Department of Health Services has three Top Ten winners. In “Justice League: Legal Aid & Healthcare Unite”, Martin Luther King, Jr., Outpatient Center staff integrates legal assistance into patient care for the most vulnerable individuals in the community. “Make it a Movie Night with At-Home Chemotherapy”, from the Harbor/UCLA Medical Center allows cancer patients to receive treatments at home. “Quality Academy: Building Capacity for Improvement”, at LAC+USC Medical Center has achieved over $55 million in savings from implementing process improvements.
The LA County Library’s “Reading Machine: Literacy and STEAM at Preschools,” helps with children’s literacy in various communities with high-risk for illiteracy, poverty, and mental illness.
“Community Science: Of, For, and With Los Angeles County” has become a global model among natural history museums, and has discovered 43 new species to science that live in Los Angeles.
“Saving Lives – Drowning Detection System” is the first of its kind in the nation. The system significantly improves the response time from an average of 9.5 seconds, to a mere 1.7 seconds.
“Food Donation and Food Waste Recycling Initiative” is working to divert the estimated 3.5 million tons of organic waste generated annually in the County.
The Department of Workforce Development, Aging and Community Services implemented the “New Freedom Transportation” program to help older adults get to where they need to go.
“Every year the PQA awards remind us of the commitment our County has made to improve quality service to the public through innovation,” said Celia Zavala, Executive Officer of the Board. “It is an honor to celebrate these efforts that will undoubtedly move us toward a brighter future.”
On October 22, the The Board of Supervisors recognized the Eagle Award winners during the scheduled board meeting.
“These projects represent investments that transform and enrich lives, especially to our most vulnerable populations in the County,” said County CEO Sachi A. Hamai. “Today’s honorees are making a difference where it counts.”
The Commission publishes the PQA projects in its annual “Best and Shared Practices Report,” which is distributed to County departments and related agencies.” See the report at http://qpc.lacounty.gov.